Anbhu Ramachandran Speciality Hospital Privacy Policy
“We,” “Us,” and “Our” refer to Anbhu Ramachandran Speciality Hospital, Devakottai. We are committed to
safeguarding the privacy and security of your personal and health data.
This Privacy Policy outlines how we collect, use, process, store, and protect your personal information in
compliance with applicable Indian privacy and data protection laws, including:
- The Digital Personal Data Protection Act, 2023 (DPDPA)
- The Information Technology Act, 2000 – Section 43A
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal
Information) Rules, 2011
This policy applies to all personal information collected and processed during the course of providing our
services, both online (via www.anbhuramhospital.com
) and offline. The terms ‘You’ or ‘Your’ refer to patients, caregivers, or visitors, and ‘We,’ ‘Us,’ and
‘Our’ refer to Anbhu Ramachandran Speciality Hospital.
1. Scope and Applicability
This Privacy Policy applies to:
- Personal information collected when you visit our hospital, register for our services, or interact with
us through our website or mobile app.
- Data shared during medical consultations, diagnostic services, billing, and related hospital processes.
- We ensure all sensitive personal data is handled with the highest standards of confidentiality and
security.
2. Personal Information We Collect
We may collect the following categories of personal information:
- Identity Information: Name, gender, date of birth, contact number, and address.
- Health Information: Medical history, diagnostic results, prescriptions, treatment records, and other
clinical data.
- Financial Information: Billing details, insurance policy information, and payment transactions.
- Technical Information: IP address, browser type, device information, and website usage patterns via
cookies.
- Additional Information: Data you voluntarily provide during registration, surveys, or feedback.
3. Legal Framework for Data Processing
We process your personal information in accordance with:
- Personal Data Protection Act, 2023 (DPDPA):
1. Lawful, fair, and transparent data processing.
2. Explicit consent obtained where necessary.
- Information Technology Act, 2000 – Section 43A:
1. mplementation of reasonable security practices to protect sensitive data.
- IT (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules,
2011:
1. Processing of sensitive data only with consent.
2. Use of safeguards such as encryption, access control, and periodic audits.
4. Purpose of Data Collection
Your personal information is used for the following purposes:
- Delivering healthcare services, diagnosis, treatment, and follow-up care.
- Maintaining patient records and managing hospital operations.
- Processing billing, payments, and insurance claims.
- Complying with statutory, legal, and regulatory requirements.
- Improving patient experience, medical quality, and hospital efficiency.
- Conducting research or analytics using anonymized data.
- Communicating appointment reminders or health updates.
5. Consent for Data Processing
By using our services or providing your personal information, you consent to:
- The collection, use, and processing of your data in accordance with this Privacy Policy.
- The processing of sensitive personal data for treatment and hospital management purposes.
- You may withdraw consent at any time (refer to Clause 8), subject to applicable legal and medical
requirements.
6. Data Sharing and Transfers
We do not sell or rent your personal data. It may be shared only in the following cases:
- With Medical Professionals: To ensure quality care and treatment.
- With Authorized Third Parties: Such as labs, pharmacies, diagnostic partners, or insurance companies,
under confidentiality agreements.
- For Legal Compliance: To comply with applicable laws, regulations, or court orders.
- Cross-Border Transfers: If required, only with countries approved under DPDPA and with adequate
safeguards.
7. Data Security
We follow industry-standard security measures to protect your information, including:
- Encryption of sensitive data during storage and transmission.
- Role-based access control for authorized personnel.
- Regular system audits and vulnerability assessments.
- Secure backups and disaster recovery systems.
While we strive for complete security, no system is entirely risk-free. We
encourage you
to protect your
login credentials and report any unauthorized access immediately.
8. Your Rights
You have the following rights concerning your personal data:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Erasure: Request deletion of your data, subject to retention laws.
- Data Portability: Obtain a structured copy of your data.
- Withdraw Consent: Withdraw your consent for data processing.
To exercise your rights, please contact our Data Protection & Grievance
Officer (details below).
9. Data Retention
We retain data only as long as necessary for legitimate medical or legal reasons:
- Medical Records: Retained per regulatory requirements.
- Billing & Financial Records: Retained for statutory and audit purposes.
After expiry of the retention period, information is securely deleted or
anonymized.
10. Use of Cookies
Our website uses cookies to:
- Improve functionality and enhance user experience.
- Analyze website usage and performance.
You can manage cookie settings via your browser. Disabling cookies may limit
certain features.
11. Policy Updates
We may periodically update this Privacy Policy to reflect legal or operational changes.
The most recent version will always be available on our website:
- 🌐 www.anbhuramhospital.com
Significant updates will be communicated directly to you, where applicable.
12. Contact and Grievance Redressal
For any privacy-related concerns, complaints, or requests, please contact:
Data Protection & Grievance Officer
Anbhu Ramachandran Speciality Hospital
- 📍 No: 40, Silambani Sannathi Street, Devakottai, Tamil Nadu – 630302
- 📞 Phone: 099448 68025
- 📧 Email: info@anbhuramhospital.com
- 🌐 Website: www.anbhuramhospital.com
We will acknowledge and address your concern within a reasonable timeframe in
accordance with applicable laws.
Anbhu Ramachandran Speciality Hospital App Privacy Policy
If you use our mobile application, the same privacy standards apply. We ensure:
Strong technical, administrative, and physical security safeguards.
Third-party partners (such as labs, pharmacies, and payment processors) follow equivalent privacy standards.
Your Rights on the App
By clicking “I Accept” during installation or use of our App, you consent to
the collection and processing of your data (including medical and financial information) under this policy.
You may withdraw consent at any time; however, this may restrict access to
certain app-based healthcare services.
Changes to the App Policy
We may revise this App Privacy Policy periodically. Continued use of the App
after changes means you accept the updated version.
